On this page you will find all the information regarding the service that Maynard Johns are offering during the coronavirus pandemic.
We also have information pages for the following:
Support for Business during the coronavirus pandemic. This covers the Coronavirus Job Retention Scheme (CJRS), the Self-Employed Income Support Scheme (SEISS), Bounce Back Loans, Rate Relief Grants and more
We are still working…
We have a limited number of staff working in the office to ensure you can still visit us and drop off and collect your records.
We would request that you contact the office in advance of visiting so that we can make sure that we can deal with your enquiry as safely as possible.
We would request that, where possible, you send in any records electronically. We can provide you with a secure portal if you do not wish to use email. If this is not possible, please deliver small records using the post box on the side of the building rather than coming into the office if you do not need to.
We are using online signing facilities removing the need for you to handle post that is sent to you. We can offer either telephone appointments or meetings using zoom. Some of our accountants are now visiting clients in their own homes ( depending on their personal situation) and we hope to be able to increase this very soon.
Incoming post will still be checked regularly, but will be subject to a quarantine period to keep staff safe, so please use email where possible for urgent queries or contact the office to discuss your requirements.
Our locked door policy continues, so please arrive at our office at your arranged time, ring the doorbell and wait for our reception team to answer the door and step back to a safe point before entering. Only one person may enter our office at a time, and we would request that masks are worn by all visitors. On entering you will be separated from our staff by a large perspex screen. The areas around the front desk are cleaned regularly between visitors.
Our telephone lines are open as normal between 9:00am and 5:00pm Monday to Friday.
…but from home
All the team at Maynard Johns are working at full capacity remotely from their own homes. We are now fully equipped with our I.T. and phone systems to provide you with a full service with staff working away from the office.
Please remember that we do have a 72-hour quarantine procedure in place for any physical records being dropped into the office, so no work will be carried out until this isolation period has passed.
Remote working and staff having to visit the office to drop off and collect work means that there may be some delays in our normal workflow timings to accommodate these restrictions, particularly on physical records, which may have an impact on how quickly we are able to complete work.
Please note that staff follow all data protection and confidentiality requirements when removing records from the office.
To ensure that all staff and clients are kept as safe as possible we would ask that all of our clients follow government guidance with regards to keeping safe and self-isolating where necessary and not visiting the office if you are required to self-isolate due to contact with Covid-19.